Service Satisfaction At Sahil Consultancy, we strive to provide high-quality services that meet your expectations. However, if you are not satisfied with the service provided, please contact us within 7 days of receiving the final deliverable to discuss your concerns.
Eligibility for Refund Refunds are considered on a case-by-case basis and are typically only issued under the following circumstances:
Service Non-Delivery: If we fail to deliver the service as agreed upon in the service contract.
Service Error: If the delivered service contains significant errors that were not corrected during the review phase.
Non-Compliance with Agreed Terms: If the service provided does not comply with the terms agreed upon in the service contract.
Refund Process To initiate a refund request, please contact our customer service team at [info@sahilconsultancy.in] with the details of your concern. We will investigate the matter and respond within 7 business days. If the refund is approved, the payment will be refunded using the original payment method within 14 business days.
Partial Refunds In some cases, a partial refund may be issued depending on the amount of work completed. The amount of the partial refund will be determined based on the extent of services rendered before the refund request.
Non-Refundable Services Certain services may be non-refundable, particularly if the service has been fully delivered and accepted by the client. Any non-refundable services will be clearly stated in the service contract.
Changes to the Refund Policy Sahil Consultancy reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.